Apple TV remotes are designed to provide seamless control of your Apple TV or smart TV. But like any device, they may encounter issues, including losing connection with your TV or simply not working.
Thankfully, resetting your Apple TV remote or fixing issues with the Apple TV Remote app on your iPhone can often solve these problems. In this guide, we will walk you through these processes.
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Resetting Your Apple TV Remote
Resetting your Apple TV remote can often fix many issues you might be experiencing. Here’s how you can do it:
- Unpair your remote: On your Apple TV, go to Settings > Remotes and Devices > Remote. Here, choose your remote (it might be named as ‘Apple TV Remote’) and select ‘Unpair Remote’. If you’re using an older Apple TV, you can hold the ‘Menu’ and ‘Left’ buttons on the remote for six seconds to unpair it.
- Reset your Apple TV: Unplug your Apple TV for six seconds and then plug it back in.
- Pair your remote again: When your Apple TV has restarted, hold your remote close to your Apple TV. Press and hold the ‘Menu’ button and the ‘Volume Up’ button for five seconds. If you’re using an older remote, hold the ‘Menu’ and ‘Right’ buttons.
Your remote should now be reset and reconnected to your Apple TV.
Dealing with ‘Connection Lost’
If you see a ‘Connection Lost’ message, it means your Apple TV can’t connect to your Apple Remote. Here’s how to fix it:
- Charge your remote: Your remote may just be out of battery. Connect your remote to a power source using a Lightning to USB cable and let it charge for at least 30 minutes.
- Reset your remote and Apple TV: If charging doesn’t help, try resetting your remote and Apple TV as described above.
Using Apple TV Remote on iPhone
The Apple TV Remote app on iPhone can be a handy backup if your physical remote isn’t working. If you’re having trouble with the app, try these steps:
- Ensure you’re on the same Wi-Fi network: Your iPhone and Apple TV must be connected to the same Wi-Fi network to work together.
- Update your devices: Ensure both your iPhone and Apple TV are updated to the latest operating system.
- Restart your devices: Try restarting both your iPhone and Apple TV. This can often solve connection issues.
- Reinstall the Apple TV Remote app: If all else fails, try deleting and reinstalling the Apple TV Remote app on your iPhone.
How to Fix the Apple TV Remote App
If your Apple TV Remote app isn’t working as expected, here are some tips:
- Check Wi-Fi and Bluetooth: Your iPhone needs to be connected to Wi-Fi and have Bluetooth turned on to connect with your Apple TV.
- Update your software: Make sure that your iPhone and Apple TV are running the latest software.
- Restart your devices: Restart both your Apple TV and your iPhone.
- Reinstall the Apple TV Remote app: If the problem persists, delete and reinstall the app on your iPhone.
In conclusion
Dealing with a malfunctioning Apple TV remote or issues with the Apple TV Remote app can be frustrating.
However, by knowing how to reset your remote, fix connection issues, and troubleshoot the app, you can get back to enjoying your Apple TV experience in no time.
If you continue to experience problems, don’t hesitate to reach out to Apple Support for further assistance.