Microsoft Outlook is an email management programme that is part of the Microsoft Office suite. External parties and sites such as Gmail and Yahoo are included in this information manager program’s service. You can use this to synchronise data from Outlook and other third-party sources. Despite the fact that the Outlook application is widely used on computers, many users experience issues withOutlook Not Responding at times.
The client is unable to connect to particular servers and responds with an error. The Outlook Not Responding error is common on most devices that utilise the Outlook application, and it is not caused by problems with the email address. The different causes and possible solutions for Outlook Not Responding stalled at processing, stopped working, freezes, or hangs are presented in this article.
- 1 What Causes the Outlook Not Responding Error?
- 2 What to Do If Outlook Not Responding
- 3 Method 1: Upgrade to the latest version of Outlook
- 4 Method 2: Examining Outlook Use by External Tasks
- 5 Method 3: Enable Outlook Safe Mode.
- 6 Method 4: Repair Outlook
- 7 Method 5: Repair Outlook Files
- 8 Method 6: Update Windows and Outlook
- 9 Method 7: Remove Email Accounts
- 10 Method 8: Disable Antivirus Software
- 11 Method 9: Disable Add-ins
- 12 Method 10: Reinstall the Outlook Application
- 13 Conclusion
What Causes the Outlook Not Responding Error?
This Microsoft email application is notorious for the numerous faults it causes on computer systems. Despite being Microsoft’s primary mail management application, Outlook is prone to a variety of issues, including the no-feedback problem. Users may be unable to determine the cause of this unusual behaviour. The following are the most likely causes of an error in your Outlook application:
1) Incompatibility with Outlook
It’s possible that external applications or programmes are interfering with Outlook’s ability to respond. If this email application is affected by a third-party interruption, it will most likely display the not responding window and will be unable to function properly.
2) Mailbox with a Large Capacity
The Outlook application on PCs isn’t built to handle large mailboxes. When your work profile is linked with the programme that may clock your mailbox, this is pretty common.
3) Office Programs That Are Corrupt
Because this application is part of the Office Suite, the odds of it having issues are higher. Microsoft’s Office package is prone to problems, requiring you to diagnose and rectify faults in order to resolve the issue.
4) Antivirus software
Antivirus and antimalware tools ensure that the system is secure, but they may discover false positives for programmes and operations that they cannot identify. If your system’s security software is to blame for Outlook’s non-responsiveness, you can temporarily disable it. However, if the antivirus programme was not the root of the problem, it is best to reactivate it as quickly as possible.
5) Add-ins for Outlook
Add-ins are a well-known element of the Outlook application, but they can easily cause problems. Even though such applications assist the user in completing some activities, they are susceptible to errors. Problems with add-ins necessitate quick troubleshooting to identify and resolve the issue.
6) Redirection of Data
It’s possible that directing Outlook’s data folder to a Network Location will cause issues. The application may be unable to access the data, preventing it from being loaded. You’ll need to redirect the application data to fix this. These are the most likely causes of Outlook Not Responding.
However, before implementing any of the options, you must back up all of your data to the cloud to guarantee that no content is lost. Before continuing on to the fixes, make sure you’re signed in as the system’s administrator.
7 ) A User Profile That Isn’t Correct
Every Outlook programme is associated with a unique user profile. If the user profile is incorrect, the application will not function normally. In such circumstances, you must rectify the situation in your profile.
What to Do If Outlook Not Responding
The following are some possible remedies to the Outlook Not Responding issue:
Method 1: Upgrade to the latest version of Outlook
After the support period expires, Microsoft will no longer support old versions of applications and programmes. In older versions of MS Office, the issue with Outlook is common. Because older versions do not receive as many upgrades as newer versions, they are unable to support the majority of new features. It is recommended that you update your Office suite to at least 2013. However, before installing the update, make sure you’ve backed up your data to avoid losing files.
Method 2: Examining Outlook Use by External Tasks
If your Outlook application isn’t responding, the first thing you should do is determine if it’s currently running in the background. There will be difficulty responding if Outlook is running a task or if a third-party application is using it. When you try to open Outlook in this case, a notice appears stating that the application is busy.
It’s because the tasks you’ve assigned the app are incompatible with one another. As a result, you must wait until the first task is completed. Navigate to the taskbar and check the status of Outlook to see if the first task is complete. You can start the application after the task is finished. Another option is to check the task manager to see if any external programmes are using Outlook.
Method 3: Enable Outlook Safe Mode.
The Office suite includes a safe mode that allows you to operate programmes without being hampered by external influences such as add-ins. When you launch Outlook in safe mode, it just loads the drivers that are required and disables all of the other features. With this, you may remove the faulty components that were creating issues with Outlook and get it up and running again. As a result, run the application in safe mode and try to troubleshoot the error. Follow the steps below to enable the safe mode:
Step 1: To enter the run dialogue box, first press the Windows + R combo keys.
Step 2: Type “Outlook/safe” and then hit OK.
Step 3: A dialogue displays, prompting you to select the profile you’d like to open. Press the Enter key after selecting the profile.
Step 4: Now, attempt to open Outlook and see if it works properly.
Method 4: Repair Outlook
The majority of incidents where the Outlook application does not react are due to improper installation. During the installation of MS Office, some files may be missing or corrupt. Single apps such as Outlook will not function properly if some modules from the Office package are missing. Using the application manager, we’ll try to fix the problem with this method.
Step 1: To begin, use Windows + R to bring up the Run dialogue box.
Step 2: Hit OK after entering the keyword “cpl.”
Step 3: Locate Microsoft Office in the application manager and right-click it. Then select Change.
Step 4: In the pop-up window, select Repair and then click Continue.
Step 5: Follow the prompts on the screen and restart the computer after the process is complete.
Method 5: Repair Outlook Files
You may find broken or missing files while importing files from Outlook. The majority of file damage and mistakes occur during transmission. This method tries to locate and repair problematic files using the automatic repairing feature.
Step 1: Press Windows + E to open the Windows Explorer.
Step 2: Navigate to C:Program Files (x86) and double-click on it.
root Microsoft Office
Step 3: Go to the.exe directory and right-click on the entry. After that, select Run as administrator from the drop-down menu.
Step 4: In the pop-up window, click Browse and choose the.pst file to scan.
Step 5: To begin the scanning process, select the Start option. If there are any errors or corruptions, you will be notified. Even if the scanner discovers minor problems, it is best to correct them right away.
Step 6: To fix the corrupted files, select the Repair option. Before you do anything else, make sure you tick the box that creates a backup of all your files so you don’t lose anything.
Step 7: Restart the computer after the repair is complete to see whether the problem remains.
Method 6: Update Windows and Outlook
Microsoft requires updates to fix problems and malfunctions, as well as to offer functionality that your system previously lacked. It is preferable to upgrade your operating system and programmes as soon as the system prompts you to do so. To avoid any mistakes, it is recommended that you backup your content before updating. Before you begin the upgrade process, you must close any background operations and clear the system of all other processes. Also, remember to restart the computer after finishing the update to implement the changes.
Step 1: To begin, press the Windows + S keys together and type “update” into the box that displays.
Step 2: Select the Check for updates option when the update settings box appears. This examines the device for uninstalled updates and displays a list of them. Complete the procedure by following the prompts on the screen if updates are available.
Step 3: Restart the machine after the update is complete.
Step 4: After the Windows update is complete, you must upgrade Outlook. Select the File option in the Outlook application.
Step 5: Select Update choices for the Office Account. After that, select Update Now from the drop-down menu.
Step 6: This will start the installation process for any available updates.
Outlook update is integrated with Windows update in newer versions of Windows. As a result, you won’t have to update the programme independently. All of Windows’ component packages, including MS Office and Outlook, would be updated with new capabilities as part of the Windows upgrade.
Method 7: Remove Email Accounts
The email accounts that you have in your Outlook application will be synchronised to the system automatically. As a result, everything shared via email will be accessible on the computer, including media files. As a result, the Outlook application will cease responding if any of the accounts are defective or contain erroneous files. It is preferable to eliminate email accounts that are causing problems in Outlook.
Step 1: To begin, press the Windows + R keys together and type “control” into the box that displays. Click the OK button.
Step 2: When the control panel appears, look for the mail application in the search field.
Step 3: When the result appears, click to open the programme.
Step 4: Select Email Accounts from the Mail Setup menu.
Step 5: Click on all email accounts below the Email section and select the Remove option that appears above.
Step 6: When you’ve finished removing all of your email accounts, click the Close button to close the window.
Step 7: Restart the computer and see if the Outlook application works.
Method 8: Disable Antivirus Software
Antivirus and anti-malware software ensures the security of the system, but they may discover false positives for programmes and operations that they are unable to recognise. Such software protects the system’s data by preventing other apps and software from making changes to them. As a result, even if the Office Suite’s applications, such as Outlook, try to edit the files, the antivirus programme prevents it. They can also cause problems with permissions.
If your system’s security software is to blame for Outlook’s non-responsiveness, you can temporarily disable it. Another option is to try updating your security software and see if the problem goes away. However, if the antivirus programme was not the root of the problem, it is best to reactivate it as quickly as possible. Follow these steps to disable the antivirus programme on your computer:
Step 1: Go to the system’s Settings first.
Step 2: Select Update and Security from the drop-down menu.
Step 3: Select Windows Defender from the left-hand menu.
Step 4: Disable the toggle button below the Real-time protection option. The Windows Defender will be turned off as a result of this.
Method 9: Disable Add-ins
Another reason Outlook might not reply is because of add-ins and other additional functionality that the application does not support. Even though such applications assist the user in completing some activities, they are susceptible to errors. Problems with add-ins necessitate quick troubleshooting to identify and resolve the issue. You must perform the following actions to disable the add-ins:
Step 1: First, open Outlook and select the File option from the menu bar at the top of the window.
Step 2: Select the Options tab from the left-hand pane of the window.
Step 3: Next, select Add-ins from the drop-down menu, which displays a list of available add-ins. Disable all add-ons by selecting them all.
Step 4: Restart the machine after completing the process with the Task Manager.
Step 5: Finally, open Outlook and see if the problem with Outlook not responding persists.
Method 10: Reinstall the Outlook Application
If none of the other techniques work, you can try reinstalling the complete Outlook package to see if the problem goes away. Because this application is linked to other Office apps, you must close all of them while you perform the reinstallation. Before deleting the application, make sure you have your Office credentials handy in case you need them later. You must sign in with these credentials after installing the new Outlook application. The following are the procedures to reinstalling the Outlook package:
Step 1: To enter the run dialogue box, first press the Windows + R combo keys.
Step 2: In the box that displays, type “cpl” and press the OK button.
Step 3: In the application manager window, go to the Microsoft Office folder. Then, right-click on the entry and select Uninstall from the menu.
Step 4: If you have an Office installation disc, insert it into your computer and run the setup programme. Alternatively, you can visit the Microsoft Office official website and download a new copy of the application. Following the prompts on the screen is the best way to proceed.
Step 5: When the installation is finished, reboot the device to implement the modifications.
Step 6: Finally, open Outlook and verify that it functions regularly.
Outlook is an important part of the Office Suite since it effectively monitors and manages emails. This allows you to effortlessly synchronise several email accounts as well as external websites. Many users, however, have expressed their dissatisfaction with Outlook’s lack of responsiveness.
There are various causes and solutions for this problem. This page covers all of the probable causes and treatments for Outlook Not Responding stuck in processing, not working, freezing, or hanging. I hope you found this information useful.